Accessibility

Access Keys

We have made every effort to make our web site accessible to users that are visually impaired and/or have difficulties using a pointing device (such as a mouse, trackball or tablet). To assist users, our web site may be navigated through using access keys on the keyboard, as defined in the table below. (key strokes are not case-sensitive)

All pages on this site define the following access keys: (Upper case letters are used for definition purposes only; keystrokes are not case-sensitive).
Key Action
1 Go to the home page of our web site.
2 Go to the Our Services section of our web site
3 Go to the Quarterly News section of our web site
4 Go to the Relaxation section of our web site
5 Go to the About Us section of our web site
9 Go to the Contact Us section of our site (email, feedback form, telephone and postal address)
0 Go to the accessibility options (This page).
P Go to the Privacy Policy page of our web site.
T Go to the top of the page that you are viewing.
B Go back a page (if appropriate).

How to use the accesskey feature

Most browsers support the access key attribute to navigate to specific pages or page sections. To use the access key feature:

  • PC - press Alt + the access key (+ Enter ),
  • MAC - press Crtl + the access key (+ Enter ).

Our Accessibility Statement

Being responsible service providers, we aim to provide information to you that is accessible without discrimination. Doing so is not only good business practice but it is also in keeping with current legislation in respect of service providers; to make reasonable allowance for visually impaired users of online content. In order to meet this requirement, we have ensured that:

  • Our web site is usable without graphics (the disabling of style sheets will have no effect the ability of the user to effectively use this web site),
  • The site navigation, submenus and page links are all appropriately titled,
  • Notice is always given when links open in a new browser window (and used only for links that go to external web sites),
  • Images used in the content have descriptive tags.

Reporting accessibility problems on our web site

If you have any accessibility problems using this web site, please contact us. We will endeavour to implement any necessary adjustments to our site as appropriate.

Standards Compliance

  • Our web site pages validate as XHTML 1.0 Strict. This is not a judgement call; a program can determine with 100% accuracy whether a page is valid XHTML.
  • Our web site is WCAG AA approved, complying with priority 1 and 2 guidelines of the W3C Web Content Accessibility Guidelines. This is a judgement call; many guidelines are intentionally vague and can not be tested automatically. All pages in our site have been tested automatically and manually with zero errors returned.
  • Our web site is Bobby AA approved, complying with all the Bobby guidelines. Again, a judgement call; many accessibility features can be measured, but many cannot. All pages in our site have been tested automatically and manually with zero errors returned.
  • Our web site is Section 508 approved, complying with all of the U.S. Federal Government Section 508 Guidelines. Again, a judgement call. All pages in our site have been tested automatically with zero errors returned.
  • All pages on this site uses structured semantic markup.

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